We Are Looking for A
Sr. Support and Network Engineer (Full-Time)
Deadline
08 Novemer 2025
Working Hours
24/7
shift duty
Salary
Negotiable
Key Responsibilities:
- Install, configure, and maintain networking systems, including LAN, WAN, VPN, and Wireless networks.
- Manage and configure network devices such as Mikrotik routers, switches, and firewalls, ensuring smooth and secure connectivity.
- Demonstrate professional expertise in VLAN, VTP, trunking protocols, and inter-VLAN routing.
- Possess a sound understanding of transmission networks and their operational principles.
- Monitor network systems using network monitoring tools, promptly responding to alerts and resolving any detected faults.
- Engage directly with clients to identify, analyze, and resolve technical and IT-related challenges efficiently.
- Provide technical support and respond to customer inquiries through phone calls, emails, and on-site visits.
- Implement innovative network solutions and enhance existing infrastructure for improved efficiency and security.
- Conduct in-depth analysis of network logs, data, and performance reports to identify root causes of issues and mitigate security vulnerabilities.
- Maintain proper documentation and prepare necessary technical and operational reports.
- Deliver timely and effective network services, assistance, and solutions to ensure maximum customer satisfaction.
- Work under a 24/7 roster shift, ensuring uninterrupted technical support and system uptime.
- Continuously learn and adapt to new technologies, demonstrating a proactive and quick-learning attitude.
Qualifications
Graduate/ Post Graduate Degree in any discipline from any recognized university (preferably Major in Computer Science.
Experience Requirements
- 1 to 3 year(s)
- Applicant Should have professional experience especially in ISP Operations.
- Advanced knowledge on Mikrotik, FTTH Devices, Cisco Switches and email communication.
Job Requirements
- Age 22 to 32 years
- Only males are allowed to apply
- Understand user technical requirements & network problems.
- Have sound knowledge of TCP / IP, Subnetting, Mail Server, FTP, MRTG, OLT, ONU.
- Switch & Router configure.
- Structured network cabling.
- Administration and maintenance of Mikrotik knowledge must.
Other Benefits
Financial benefits as per the rules & regulations of the company.
